All we need is an email, area code and property name to get started. We will send you a welcome email with a local phone number that will access Sama. You will give that number for your residents to use.
2. A Resident Calls or Texts In
Once a resident texts Sama using the local phone number provided by Simplifyy, they’ll be prompted with an automated welcome message. With every text, Sama learns more about the resident’s requests and makes the interactions more relevant.
3. Sama handles the most common resident requests
Leasing Message: If the contact asks about leasing, Sama will ask for the following: contacts full name, specific unit type they’re interested in, and move in date.
Maintenance Message: If the contact asks to place a maintenance request Sama will ask the following. The contacts full name, address, description of the issue.
General Message: If the contact has a more general request, Sama will ask for their full name and the message they would like to send.
4. Email Output to the Property Manager
Once messages are recorded from contacts and residents, an email will come to your email inbox with their responses.